Refund policy

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition with all tags attached.
• Be returned in the original packaging whenever possible.
• Include proof of purchase or order number.

Non-Returnable Items

The following items cannot be returned:

• Clearance or final sale items.
• Gift cards.
• Personalized or custom-made products.
• Items that have been washed, worn, damaged, or altered after delivery.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If approved:

• Refunds will be issued to your original payment method.
• Processing typically takes 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error or a defective item.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. Include:

• Your order number.
• Photos of the item and packaging.
• A brief description of the issue.

We'll work quickly to resolve the problem.